Customer Service

How to contact us

We're here to help!

The best way to get in touch with us is through our 24 hour Help Desk email. Whether you want to learn more about telegrams, have a question about your order, or need anything else, you'll get a quick response from a real human, 7 days a week:

helpdesk@itelegram.com


Other ways to reach us:

By telephone

For questions about employment, accounting, partnerships and media enquiries, you can call our administration offices worldwide:

United States
800-995-1844

United Kingdom
0800 468 1844

Canada
866-835-4726

Dial your nearest access number, and enter our INUM code 8835-1000-904-2823

Country City Access Number
Argentina Buenos Aires +54 1159839500
Australia Sydney +61 280148200
Austria (National) +43 720880500
Bahrain Kalam +973 16199200
Belgium Brussels +32 28081771
Brazil Rio De Janeiro +55 2135219966
Brazil Sao Paulo +55 1137119355
Bulgaria Sofia +359 24917555
Canada Calgary (403) 775-1446
Canada Edmonton (780) 669-9257
Canada Halifax (902) 982-6937
Canada London (519) 488-9336
Canada Montreal (514) 907-7500
Canada Ottawa (613) 686-4519
Canada Quebec City (418) 8000384
Canada Toronto (416) 800-4303
Canada Toronto (647) 724-8777
Canada Vancouver (778) 786-3497
Canada Winnipeg (204) 272-8182
Chile Santiago +56 25813444
Croatia Zagreb +385 17776363
Cyprus Nicosia +357 22030500
Czech Republic Prague +420 246019777
Denmark Copenhagen +45 69918686
El Salvador San Salvador +503 21131899
Estonia Tallinn +372 6681881
Finland Helsinki +358 942419200
France Paris +33 170619800
Georgia Tbilisi +995 32473846
Greece Athens +30 2111768444
Hong Kong Sheung Wan +852 58080177
Hungary Budapest +36 19980500
Iran Tehran +98 21 23980076
Ireland Dublin +353 15262600
Israel Tel Aviv +972 37219555
Italy Rome +39 0662207777
Japan Tokyo +81 345209777
Latvia Riga +371 67652500
Lithuania Vilnius +370 52059090
Luxembourg Luxembourg City +352 20880108
Malta Valletta +356 27780107
Mexico Guadalajara +52 3346242977
Mexico Mexico City +52 5511678222
Netherlands Amsterdam +31 208080808
New Zealand Auckland +64 99250499
Norway Oslo +47 21031306
Panama Panama City +507 8322488
Peru Lima +51 17085500
Poland Warsaw +48 223982688
Puerto Rico Bayamon Norte (787) 395-7140
Romania Bucharest +40 318103500
Singapore Singapore Central +65 31031212
Slovakia Bratislava +421 233002555
Slovenia Ljubljana +386 16001422
Spain Madrid +34 911883777
Sweden Stockholm +46 852500111
Switzerland Zurich +41 435006262
United Kingdom London +44 2033556363
United States Chicago (312) 253-4880
United States Houston (713) 474-2323
United States Los Angeles (213) 221-3799
United States New York (646) 843-6969
United States Phoenix (602) 354-9444
United States San Diego (619) 330-9640
United States San Francisco (650) 360-0999

 


By mail

We love fan mail! You can write to our correspondence address nearest you:

United States
International Telegram Company
1178 Broadway, Suite 1044
Third Floor
New York, NY 10001

United Kingdom
International Telegram UKPB 1662
PO Box 6945
43/45 Portman Square
London
W1A 6US

Canada
International Telegram (Canada)
1 Yonge Street, 18th Floor
Toronto, Ontario M5E 1W7

European Union (France)
International Telegram
SML / BPM 382274
Val Euromoselle Nord
2 Rue Emile Galle
57280 Maizières-lès-Metz

Hong Kong
International Telegram
Suite #3306, 3/F Unit B
Si Toi Commercial Building
62-63 Connaught Road West
Sheung Wan

By secure fax

If you are sending financial or account related documents, fax our accounting department directly:

United States
800-0893-4586

United Kingdom
020 71000 1184

Canada
647-0689-2269


Social messaging

You can chat with our team via direct message on twitter. Our account is staffed 7 days a week.


Regulatory agencies

We are a licensed provider of international telecommunication services. If you have a question or concern about our governance, you can contact the following regulatory agencies:

International Telecommunication Union (ITU)
Place des Nations
1211 Geneva
Switzerland

Federal Communications Commission (FCC)
445 12th Street, SW
Washington, DC 20554

Canadian Telecommunications Commission (CRTC)
Secretary General, CRTC
Ottawa, Ontario K1A 0N2

Fast. Guaranteed. Hand-delivered. That's a telegram.

Order your telegram online and it will be delivered to its destination on paper. All you need is a street address for delivery. The recipient does not need a computer to receive your message because your telegram is delivered right to their door.