Customer Service

Are you looking for help with the “Telegram” App on your iOS or Android phone?

Please note we are not related to the “Telegram” messaging app and we cannot help you with questions about it. You may be able to contact the makers of the app by visiting their website:

How to contact us

We're here to help!

The best way to get in touch with us is through our 24 hour Help Desk email. Whether you want to learn more about telegrams, have a question about your order, or need anything else, you'll get a quick response from a real human, 7 days a week:

Other ways to reach us:

By telephone

For questions about employment, accounting, partnerships and media enquiries, you can call our administration offices worldwide:

United States

United Kingdom
0800 468 1844


By mail

We love fan mail! You can write to our correspondence address nearest you:

United States
International Telegram Company
1178 Broadway, Suite 1044
Third Floor
New York, NY 10001

United Kingdom
International Telegram UKPB 1662
PO Box 6945
43/45 Portman Square

Telegrams Canada
1 Yonge Street, 18th Floor
Toronto, Ontario M5E 1W7
8 King Street East, Suite 1400
Toronto, Ontario M5C 1C4

European Union (France)
International Telegram
SML / BPM 382274
Val Euromoselle Nord
2 Rue Emile Galle
57280 Maizières-lès-Metz

Hong Kong
International Telegram
Suite #3306, 3/F Unit B
Si Toi Commercial Building
62-63 Connaught Road West
Sheung Wan

By secure fax

If you are sending financial or account related documents, fax our accounting department directly:

United States

United Kingdom
020 71000 1184


Social messaging

You can chat with our team via direct message on twitter. Our account is staffed 7 days a week.

Regulatory agencies

We are a licensed provider of international telecommunication services. If you have a question or concern about our governance, you can contact the following regulatory agencies:

International Telecommunication Union (ITU)
Place des Nations, 1211 Geneva, Switzerland

Federal Communications Commission (FCC)
445 12th Street, SW, Washington, DC 20554

Canadian Telecommunications Commission (CRTC)
Secretary General, CRTC, Ottawa, Ontario K1A 0N2

Registered VAT (EU): EU372012801
Registered VAT (UK): HMRC pending

Fast. Guaranteed. Hand-delivered. That's a telegram.

Order your telegram online and it will be delivered to its destination on paper. All you need is a street address for delivery. The recipient does not need a computer to receive your message because your telegram is delivered right to their door.